June 7, 2021 Frequent flier fraudsters spend a lot of time thinking of ways to get around your Claims Teams. One of the most effective and efficient ways for SIU's to stay ahead of them is analytics - creating innovative datamining queries to bring the fraud to you for investigation.
What is your favorite query? Which ones have the highest fraud impact? Highest hit ratio? Here are some common, interesting, and creative policy and claim queries to experiment with to bring in the meaty questionable cases for your investigators:
These are just some of the combinations you can use to get ahead of the fraud through analytics. To keep ahead of the fraud, we must continue to 'outthink' the competition > fraudsters. Be creative. And keep in mind there is nothing wrong with trying a query that does not work - learn from it, tweak it, put it on the shelf to retest down the road, or retire it and try something else. Fraud Analytics is all about learning, trending, and following the data to get ahead of the fraud.
And now for my mini-commercial to close - At Globlue, fraud analytics is our passion. If you are interested in putting enhanced datamining queries into play, including advanced identity resolution capabilities, through a streamlined easy-to-manage process, reach out so we can show you what we can do for your team!
June 7, 2021