How do you count what you prevented? What is the value of deterrence? Is a bird in hand worth two in the bush?
Hiring is a weighty responsibility. Not only is the company's future in your hands, but so are the lives and futures of each of the applicants.
Frequent flier fraudsters spend a lot of time thinking of ways to get around your Claims Teams. One of the most effective and efficient ways for SIU's to stay ahead of them is analytics - creating innovative datamining queries to bring the fraud to you for investigation.
What is the primary quality that you look for in an SIU Analyst? In my time as a Regional SIU Manager, as I hired many analysts, that question continued to present itself seeking my answer. Experience? Aptitude? Attitude? Education? What is the key?
As a new manager many years ago, decision making came at me as a strange mix of hurry up and slow down. Over the years I have learned (and I'll admit had to relearn many times) that 'unintended consequences' are key to your decision-making timeline. Move too fast, they come barreling at you later! Delay too long and invite more! But they are